Call Home places a discreet tag on the file, that will ping or Call Home to the server whenever that file is accessed. The server then keeps a log of who opened the file, when they opened it, and their location.

Call Home offers three levels of security depending on your tracking requirements.
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Invisible Tracking:
Invisible tracking is just like it sounds, invisible. The recipient does not know that the file is tagged and that you are tracking it. Recipients are identified by their IP address, and the Call Home log will show when, where and how often a file was opened.
Identified Viewer:
With Identified Tracking, the recipient is prompted to input their name or email address before accessing the document. When a viewer clicks on the document, a window appears where he is prompted to type in his name.
Authorized Viewer:
Authorized viewing takes document security a step further by verifying the recipient before he is given access to a document. The document is locked. In order to unlock it, the recipient must provide a valid e-mail address, to where Call Home will then send the unlock code.

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Log on to Call Home’s secure worksite, to see who, when and where your files are accessed. Reports can also be customized to your requirements. Just let us know how you would like to receive your reports, and we will configure a reporting program accordingly.
Tracking Summary:
Tracking Summary so you can see who opened your file, how many times, where, and when.
Top 10 Reports:
Top 10 Reports show you your most popular viewers and files. Review the IP address or Identified viewer that opened your files the most. And see a separate report that highlights which files were opened most often.
Charts:
Charts provide an easy-to-digest graphic to cross reference who opened which files, and when.
RSS Feeds :
Really Simple Syndication (RSS) feeds can be sent directly to your computer for up-to-date tracking of file activity

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"If you have confidential files and those files do not Call Home, then they are not confidential, are they. "
-Managing Director, Hedge Fund